Legal · Vora

Privacy Policy

Last updated: March 14, 2026

Vora operates this store and website to provide you with a curated shopping experience (the “Services”). Vora is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, or make a purchase.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand this policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

Contact details — name, address, billing/shipping address, phone number, and email.
Financial information — credit/debit card numbers, payment details, and transaction records.
Account information — username, password, security questions, preferences and settings.
Transaction information — items you view, add to cart, purchase, return, exchange or cancel.
Communications with us — information included in messages or customer support inquiries.
Device information — device, browser, IP address, and unique identifiers.
Usage information — how and when you interact with our Services.

Personal Information Sources

Directly from you — when you create an account, visit, or communicate with us.
Automatically through the Services — via cookies and similar technologies on your device.
From our service providers — when they collect or process your information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Provide & Improve the Services — to process orders, payments, returns, manage your account, arrange shipping, and personalize your experience.
Marketing & Advertising — to send promotional communications and show relevant advertisements based on your activity.
Security & Fraud Prevention — to authenticate your account and detect fraudulent activity.
Communicating with You — to provide customer support and maintain our business relationship.
Legal Reasons — to comply with applicable law and respond to valid legal processes.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

With Shopify, vendors, and service providers (IT management, payment processing, analytics, fulfillment).
With business and marketing partners to provide advertising services personalized to your activity.
When you direct us or consent to disclosure, such as for shipping or social media integrations.
With our affiliates or within our corporate group.
In connection with a business transaction, legal obligation, or to enforce our terms and protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to our store. Information you submit will be shared with Shopify and may be transmitted to third parties in other countries.

To learn more, visit the Shopify Consumer Privacy Policy or exercise your rights at the Shopify Privacy Portal.

Third Party Websites & Links

The Services may link to third-party websites not affiliated with us. We are not responsible for their privacy or security practices and recommend reviewing their policies before providing your information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security & Retention

No security measures are perfect. We cannot guarantee absolute security, and information sent to us may not be secure while in transit. We recommend using secure channels for sensitive communications.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or enforce contracts and policies.

Your Rights & Choices

Depending on where you live, you may have some or all of the following rights:

Right to Access / Know — request access to personal information we hold about you.
Right to Delete — request deletion of personal information we maintain.
Right to Correct — request correction of inaccurate personal information.
Right of Portability — receive a copy of your data and request its transfer.
Communication Preferences — opt out of promotional emails at any time via the unsubscribe link.

You may exercise these rights by contacting us or visiting privacy.shopify.com.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. Transfers out of the EEA or UK will rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses.